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Returns & Refunds

We guarantee all products bought from us to arrive without defects.

All goods dispatched from us are checked for quality, including checks of the appearance of the goods, function, packaging, etc.

We undertake to communicate openly, promptly, and carefully with all customers in relation to issues with received goods.

If you are a customer who received goods which appear to have a problem upon arrival, please contact us immediately.

The customer is solely responsible for choosing the right product. We will send you exactly what you order, so please read descriptions carefully before purchasing.

If the receiver of a delivery refuses or fails to accept delivery for any reason, including simply having an incorrect address, we cannot accept liability and thus the customer will not be eligible for compensation.